Copyright

© A Pain Concern Publication, Charity no. SC 023559

Site Content, Design, Images and Code Copyright © 1998-2003 Pain Concern and its Writers, Contributors and Authors.

All rights reserved. Nothing on this site may be reprinted or reproduced wholly or in part without the written permission of the copyright holders, unless for personal or professional therapeutic use. Requests should be addressed to us through the channels on our Contact Us page.

Disclaimer

Pain Concern is not engaged in rendering therapeutic or other professional services. Professional advice should be sought if necessary. We do not accept any liability for events arising from the use of information on our web site or any inaccuracies present.

Pain Concern is not responsible for the content of external web sites linked to from our site.

Privacy Policy

All data collected for Pain Concern using this web site is done so in accordance with our privacy policy, as stated below:

Means of Collection

Data is collected from this site by means of e-mail, online forms filled in by the user, web browser cookies and HTTP request statistics.

Purpose of Collection

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• Mailing list
  If you subscribe to our e-mail mailing list; your e-mail address will be stored in a database on our web server. We will send you e-mails from time to time updating you on additions to the web site. You can remove yourself from these mailings at any time by sending an email to mailinglist@painconcern.org.uk with the subject "Remove".
• E-mail Enquiries
  If you e-mail us; your name, e-mail address and the contents of the e-mail will be stored on computer in order to deal with your enquiry.
• Leaflets, Subscription and Membership
  If you order leaflets by post, subscribe to our newsletter or join Pain Concern; your name, address, telephone number and e-mail address will be stored on computer in order to deal with your request, unless you specify otherwise.
• Cookies
  Web cookies are stored on your computer and used by our site to remember the font size setting you have requested. These do not contain and are not linked to any personal information.
• Web Server Statistics
  We maintain and process statistics regarding general usage patterns of visitors to the Pain Concern web site. This includes, but is not limited to: recording of your IP address, how you got to the web site, which pages you visited and when.
  We do this in order to determine which sections and pages are popular, how well marketing campaigns are working and how we can improve visitors' experiences of our web site.
  We do not link any of this data to any personal information and use it only to examine general trends.

Information Sharing and Disclosure

No information you send to us will be shared, disclosed, rented or sold to any person or organization, unless:

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• It is neccessary for us to share information in order to deal with your request, in which case the information will not be used in any other way other than to deal directly with your request.
• We are required to share the information in response to a court order or legal process.

Your Rights

If you wish to view, ammend or remove any information we have on record for you, please contact us through the channels on our Contact Us page.

Changes to this Privacy Policy

Pain Concern may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages, or e-mailling you.